Privacy Policy

At SnapSafe we strive to treat our customers as we do our best friends. So in developing this privacy policy, we applied the golden rule test: if we were the customer, how would we want the company to treat us? Our goal is to respect your privacy even as we go about the business of bringing you well-designed and safe products for securing your valuables

Information Collection and Use
SNAPSAFE is the sole owner of the information collected on www.snapsafe.com.

If you request a catalog, join our e-list or sign up for our e-contest a user is required to give their contact information such as name, address and email address. We may use this information to process an order or to send you a catalog and/or marketing emails. Or, contact us by telephone or postal mail at the contact information listed below.

Order
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes, to fill customer’s orders. If we have trouble processing an order, the information is also used to contact the user. Or, contact us by telephone or postal mail at the contact information listed below.

Communications from the Site

Special Offers and Updates
Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the paragraph below entitled “Choice and Opt-out.”

Choice and Opting Out
When you provide Personally Identifiable Information (PII) to us, including when registering to receive information or make a purchase, SnapSafe provides you with the opportunity to opt-out of having your PII used by SnapSafe to send you advertising or promotional materials. Unless you have opted out of receiving such marketing materials, SnapSafe may use your PII to forward you, via email or mail, advertisements concerning SnapSafe products, services, special promotions, surveys or other opportunities from SnapSafe that we think may be of interest to you.

Should you wish to change your preferences regarding the marketing information that you receive from SnapSafe, please refer to the paragraph below entitled "Correcting/Updating Your Personal Information and preferences".

Correcting/Updating Your Personal Information and Preferences
If you would like to make changes to your PII or to your preferences regarding the marketing information that you receive from SnapSafe, email us your request at info@snapsafe.com. We will use reasonable efforts to comply with your request. Please note that we may need to contact you in order to be sure that we are updating the appropriate information. When requesting that PII be updated or that your preferences be changed, please keep in mind that until the change is implemented, you may still receive email and/or physical mailings from us. Furthermore, there will be residual information that will remain within SnapSafe databases, access logs and other records, which may contain such PII. The residual information will not be used for commercial purposes; however, SnapSafe reserves the right, from time to time, to re-contact former customers or visitors to the Site. Please note that we are not responsible for retracting your PII from third parties with whom we have shared your information pursuant to the terms and conditions of this Policy as in effect from time to time.

Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Sharing
Below are the instances in which we will share users’ personal information:

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Service Providers
We partner with other third parties such as Yahoo to provide specific services. For example, is the back in function of our ecommerce site. When the user signs up for these particular services, we share names, email addresses and mailing address information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links
This Web site may contain links to other sites. Please be aware that we, SNAPSAFE Company, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security
This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’. To learn more about SSL, follow this link.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.

ID (Address) Verification
We use third-party software to verify a user’s mailing address.

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact SnapSafe Customer Service at:
Phone: 1-877-214-4470
Fax: 1-752-288-6824

Email: info@snapsafe.com