FAQs
Must I be at home when my modular safe arrives?
You must be home to take delivery of your modular safe. The freight carrier will call to schedule an appointment for delivery, and you must be home at that time. You will be responsible for return delivery charges if you are not home when the freight carrier arrives.
Categorized in: Modular Safes
How do I obtain technical support?
To obtain technical support, call us at 1-877-214-4470.
Categorized in: Modular Safes, Specialty Safes
Do you ship to Canada, Alaska, and Hawaii?
We can ship outside the continental USA on a per quote basis. Call 1-877-214-4470 for details.
Categorized in: Modular Safes, Specialty Safes
How long is the security cable on a SnapSafe lock box?
The SnapSafe Lock Box cable is 3-feet long.
Categorized in: Lock Boxes
What do I need to do to get replacement keys for my safe?
Replacement keys can be ordered for $19.99 + S&H per set of two keys. Please visit our Contact Us page and select Replacement Keys from the "I need help with" dropdown menu. Please have the following information ready at the time of submission:
Key # (can be found on the lock mechanism or your key) Proof of purchase (if you... Continue Reading
Categorized in: Lock Boxes
How many pieces of foam come with a Lock Box?
Four (4) pieces of foam come with each Lock Box.
Categorized in: Lock Boxes
Can I get multiple units keyed alike?
Yes and no. Yes, we can sell you keyed alike replacement locks/keys for lock boxes. However, we cannot sell you more than 2 complete Lock Boxes keyed alike.
Categorized in: Lock Boxes
Are the Lock Boxes CADOJ Approved?
Yes, all steel SnapSafe Lock Boxes are CADOJ approved (The TrekLite Lock boxes are not CADOJ).
Categorized in: Lock Boxes
Are the Lock Boxes TSA Approved?
Yes, all SnapSafe Lock Boxes are TSA Approved for airline travel.
Categorized in: Lock Boxes
