FAQs

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Must I be at home when my modular safe arrives?

You must be home to take delivery of your modular safe. The freight carrier will call to schedule an appointment for delivery, and you must be home at that time. You will be responsible for return delivery charges if you are not home when the freight carrier arrives.

Categorized in: Modular Safes

How do I obtain technical support?

To obtain technical support,  call us at 1-877-214-4470.

Categorized in: Modular Safes, Specialty Safes

Do you ship to Canada, Alaska, and Hawaii?

We can ship outside the continental USA on a per quote basis. Call 1-877-214-4470 for details.

Categorized in: Modular Safes, Specialty Safes

How long is the security cable on a SnapSafe lock box?

The SnapSafe Lock Box cable is 3-feet long.

Categorized in: Lock Boxes

Can I get replacement keys?

Yes, you can get replacement keys by calling us at 877.214.4470 to place your order.

Categorized in: Lock Boxes

How many pieces of foam come with a Lock Box?

Four (4) pieces of foam come with each Lock Box.

Categorized in: Lock Boxes

Can I get multiple units keyed alike?

Yes and no. Yes, we can sell you keyed alike replacement locks/keys for lock boxes. However, we cannot sell you more than 2 complete Lock Boxes keyed alike.

Categorized in: Lock Boxes

Are the Lock Boxes CADOJ Approved?

Yes, all steel SnapSafe Lock Boxes are CADOJ approved (The TrekLite Lock boxes are not CADOJ).

Categorized in: Lock Boxes

Are the Lock Boxes TSA Approved?

Yes, all SnapSafe Lock Boxes are TSA Approved for airline travel.

Categorized in: Lock Boxes

Are TrekLite Lock Boxes CADOJ approved?

No, not at this time.

Categorized in: Lock Boxes